Shipping Policy

How do you process orders?

Order Cutoff Time: 5:00 PM (Eastern Standard Time)

Order processing time: Once your payment is approved and verified your order will be processed within 1 to 3 business days (excluding weekends or holidays.)

How long will it take for the order to arrive?

Arrival time = Processing time + Shipping time.

Due to high demand, delivery is estimated at 7 to 20 business days. Sometimes there are unexpected incidents such as holidays and natural disasters. In these cases we will send you notice via email [email protected]. We appreciate your patience.

Who will deliver my order?

We partner with United States Postal Service to ensure on-time and safe delivery

How much is shipping?

Standard shipping: $6.99 on all orders.

Can I receive shipping updates?

You will receive email notifications from us regarding your order status, please pay attention to your Inbox after placing your order. If you have not received an email, please check your trash first; If you have not received confirmation, please contact us via email at [email protected].

My order was delivered to the wrong address, what should I do?

Please check and make sure the address is correct so we can quickly deliver your order. We are not responsible for orders delivered to incorrect addresses. We cannot change your address once your order has been processed.

Possible delay?

We make every effort to ensure on-time delivery of all orders. Sometimes there are delays, please email us at [email protected].

What to do if the product is damaged?

If you receive a damaged or incorrect product, please contact our customer service team immediately with pictures and we will check and notify you.

Question

If you still have questions about our shipping information, please contact us at:

E-mail: [email protected]

Phone number: +1 563 987 9865

Address business: 1100 White Way, Laurel, MD 20707, USA

Working hours: 8AM – 5PM (from Monday to Saturday, closed on Sunday).